How we protect and respect your personal information
At HoopInsure, we understand that your personal information is valuable. This policy explains how we collect, use, and protect the data you share with us. We believe transparency builds trust, and we are committed to being clear about our practices.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read through each section carefully to understand how your information is handled.
When you request a quote or create an account, we collect personal details such as your name, email address, phone number, and mailing address. We also gather information about your vehicle, driving history, and coverage preferences to provide accurate quotes and policies.
Our website may collect technical information automatically, including your browser type, device information, and how you interact with our pages. This helps us improve your experience and ensure our services work smoothly for everyone.
Your information allows us to provide the insurance services you request. We use it to generate quotes, process applications, manage your policy, and handle any claims you may file. Communication about your account, including important updates and reminders, also relies on your contact details.
We may analyze usage patterns to improve our website and services. This analysis is conducted with your privacy in mind, focusing on overall trends rather than individual behavior. We never use your data in ways that would compromise your trust.
We share your information only when necessary to provide our services. This includes sharing with insurance carriers to process your policy, payment processors to handle transactions, and service providers who assist with our operations under strict confidentiality agreements.
We may also share information when required by law, such as responding to legal requests or protecting our rights. However, we will always act responsibly and limit disclosure to what is necessary.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure servers, and regular security assessments.
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is completely secure. We continuously work to enhance our security practices and respond promptly to any potential vulnerabilities.
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can manage cookie settings through your browser, though disabling cookies may affect some features.
We may use analytics tools to gather insights about website traffic and user behavior. This information is aggregated and anonymized, helping us make informed decisions about improving our services without identifying individual users.
You have control over your personal information. You can update your account details at any time through your online dashboard or by contacting our support team. If you wish to opt out of marketing communications, you can do so using the unsubscribe link in our emails or by contacting us directly.
If you would like to request a copy of the information we hold about you, or if you want us to delete your data, please reach out to us. We will respond to such requests within a reasonable timeframe, subject to any legal obligations that require us to retain certain information.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our services after any changes indicates your acceptance of the updated policy. If you have questions or concerns about updates, our team is always available to discuss them with you.
If you have any questions about this privacy policy or how we handle your personal information, please do not hesitate to reach out. We value your feedback and are committed to addressing any concerns you may have.
You can contact us by email at [email protected], by phone at +1 (262) 401-9522, or by mail at 540 N Broadway, Green Bay WI 54303. We aim to respond to all inquiries within two business days.